+92 331 3230055 +92 335 2066088

GD-07, Techno City Ground Floor Karachi

 info@macos.pk

Protect your Device from Defects, Power Trouble, and More

Buy protection for your Device's, Laptops, and accessories

Better coverage, lower cost

Buy & Activate Your Laptop Computer Warranty

You have 60 days after purchasing your new, used or refurbished laptop to get an Upsie warranty. Post-purchase, activate your Macos.pk warranty by uploading a picture or copy of your laptops receipt in your Upsie account.

Coverage Starts

Macos.pk coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Macos.pk warranty. When the manufacturer warranty ends, Macos.pk takes over full coverage, so your device is never without protection. 

Make a Claim

Make a call or fill out an online form 24/7/365 to start your claim. A real person will walk you through your claim and let you know on your first call if it is covered. On rare occasions we will ask for a picture of your laptop for verification. After your claim is approved, our representatives will schedule an appointment with a local repair center, or send you a label and supplies so you can ship your laptop into our certified repair center.

Frequently Asked Questions

Is there a limit to the number of claims I can make on my laptop?

We will cover an unlimited number of claims up to the purchase value of the device. For example, if you have a laptop with a purchase value of $999.99, and the repair costs are $249.99, then you would have $750.00 remaining in claims.

Where can I take my laptop for repair?

You can take you laptop to Our Services center or let us handle it all. First, we will ship a box to you to pack your laptop in. Then we will pay for round-trip shipping to and from our certified repair center. It will be diagnosed, repaired, and then sent back to you in working order!

If my laptop gets replaced, does my warranty come to an end?

Yes, having your laptop replaced ends the warranty on your device.


Can I buy a warranty on a used/refurbished laptop?

Yes! Starting May 15, 2020 you can buy a warranty for your used or refurbished laptops as long as you purchased your device within the last 60 days.


I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.


Do you cover my model of laptop?

Yes, we cover all models of laptops as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.


My laptop was marked as an open-box item, will Upsie cover it?

As long as the open-box item is still under its original manufacturer's warranty, and it was bought from a store, then yes, we will cover your item.


Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund.

When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund.

If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount.

Refunds are not available on any warranty plan with an approved claim.