Return & Refund Policy

At macOS.pk, we value your trust and want you to shop with confidence. This page explains our clear and simple policy for returns, refunds, and replacements on MacBook parts and repair services in Pakistan.

Effective date: [22 Aug, 2025]
Website: https://macos.pk
Company: macOS.pk (“we”, “us”, “our”) 

1) Overview

At macOS.pk, customer satisfaction is our top priority. We provide clear return and refund policies to ensure trust and transparency when you purchase Apple parts or book MacBook repair services with us.

2) Eligibility for Returns (Parts & Accessories)

3) Non-Returnable Items

4) Refund Process

5) Repairs & Services

6) Dead on Arrival (DOA) / Faulty Items

7) Courier & Delivery Issues

8) Contact Us

For all return & refund requests, contact us at:

📧 info@macos.pk
📞 0331-3230055
🏬 Shop No. GD07, Ground Floor, Techno City Mall, Hasrat Mohani Road, II Chundrigar, Karachi, Pakistan